Restaurant General Manager - Farmshop Bicester

The General Manager at Soho House will ensure that Soho House provides a warm, safe, secure, inclusive and transparent environment for all members, guests and team members at all times. The General Manager is ultimately responsible for the day to day running of the business, financial performance and member satisfaction, however the role is multi-faceted. The role requires the ability to demonstrate a professional approach, working with a range of managers both within the site as well as support teams including finance, people, membership and health and safety.,

• Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values


• Implementing, overseeing and understanding the commercial viability of your business


• Effective hands-on day to day management and problem solving both front and back of house operations


Performance standards

• Ensuring all products delivered to guests are in line with the company specification. Highlighting and overseeing proactive training for all team members to ensure consistency


• Demonstrating a commercial ability and awareness to both maximize and celebrate annual events


• Work with HOD's to ensure departmental budgets are met consistently


• Ensure that all departments rotas are forecasted, costed and published in line with the company standards


• To aim, achieve and maintain minimum 90% mystery shopper score in all departments


• Ensure retention of team members in line with company standards


Management expectations and accountabilities

• Responsibility for feedback, training and development of all managers working at the site.


• Ensure that the site meets 100% completion yearly for annual reviews


• Embody, display and proactively drive the companies Pillars and Values


• Ensure that company policies and standards are maintained consistently by everyone working at the site


• Ensure that any behaviour from either guests or team members that are not in line with the Soho House Pledge are called out and relevant follow up takes place
  
  Up to 3-5 years' experience in a busy hospitality venue within a General Management capacity


• Innovator and influencer with previous experience managing F&B operations


• Excellent interpersonal skills and ability to build relationships (internal and external)


• Strong attention to details


• Excellent customer service


• Fluent in English


• Organised and reliable


• Ability to work and maximize relationships within a diverse team


• Computer literacy within Opera, Micros and Adaco advantageous


• Full understanding of local authority requirements


• Personal license holder


• SIA knowledge, understanding and experience
  
  We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact., Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
  
  Weekly Pay


• Team meal whilst on shift prepared by our chefs


• Soho Friends Membership


• 50% Team discount on Food & Drink, 7 days a week


• Team Room Rates; Any Bedroom, Any House, $100 a night


• Financial Incentive based on House Performance (Quarterly)


• Health Cash Plan (option to add children)


• Dental Plan (option to add children)


• Birthday Day Off


• Discount on Cowshed products and Soho Home (up to 50%)


• Free Counselling Sessions


• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.


• Continuous training to develop yourself personally and professionally


• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more


Farmshop Bicester

The Farmshop is a 240-cover restaurant in Bicester Village. Open for breakfast, brunch, lunch and dinner. The menu focuses on rustic British food from old fashioned classics to hearty farmhouse fare. Paying respect to the Oxford countryside, the décor has cobblestone floors, barn doors and exposed beams. There's also an outdoor terrace seating and two private dining spaces.,
• Varying shift times across the seven days, to include working evenings, weekends, opens & closes


• Average hours 48 hours per week / 5 days per week


Transport: 9 min walk from Bicester Town Centre, local train stations - Bicester North & Bicester Village (direct from Oxford & Banbury)