Revenues Officer

You will be involved in the collection of various income streams which include collection of overpayments of Housing Benefit, social care, rents, trade waste and more., For this role you will be required to have an ability to negotiate arrangements or explore alternative recovery avenues whilst maintaining a courteous and professional attitude under some pressured circumstances.
You should have experience of working in a team environment but also using your own initiative which is an essential part of this role. Experience of working in a busy debt recovery environment is preferred but training will be provided, if needed, for the right candidate.
Hoople offer 26 days annual leave plus Bank Holidays rising to 31 days after 5 years' service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme;


• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
  
  A motivated and confident individual with a 'can do' attitude is required to work within the Revenues Team in the Revenues & Benefits Department., The successful candidate will need excellent communication skills and be comfortable dealing with individuals and businesses that have overdue balances and need discussion on ways to resolve their debt. The post will work both as a team player and on their own initiative to ensure the successful recovery of debt promptly through various channels.
  
  Our vision


To provide excellent business support services to the public sector and those who work with them.

Our mission

Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.

Our values

• Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers


• Customer focus - Satisfying our customers and helping them to support themselves


• Professional integrity - Bringing the best of our shared technical expertise and professional values to our work


• Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do


• Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals
  
  Other

All Departments is a required field
Advertising Salary
£25,825 - £32,445 per annum
Interview Date:
Not Specified

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