Sales Administrator

We are looking for a part time sales administrator to join our small, but hardworking team. You would be liaising with teachers who order materials from PG Online, either by web-order, email or telephone. Knowing the products and providing great customer service is key.

You will join a multi-skilled and collaborative environment. If you take pride in your work and maintain a continual desire to learn, we'd love to hear from you.

Key areas of responsibility

Order processing - working with our bespoke database, to accurately verify and process orders through to invoice stage.

Customer relations - Offer a consistently high standard of service when liaising with customers by telephone or by email.

Distribution - liaise with distributors and monitor deliveries and returns.

• Organised, highly dependable and steady under pressure.


• Detail orientated.


• Diligent, with a natural ability to prioritise, plan and organise workflow.


• Warm, friendly and articulate.


• Conscientious, proactive and flexible.


Experience and qualifications

Essential

• Excellent computer skills and fluent with working on a PC / Windows


• Excellent understanding of Microsoft Outlook, Word and Excel


Advantageous

• Administrative experience preferred.


• You should have a confident telephone manner to ensure all enquiries are handled professionally and proactively.


• If you have worked in the teaching profession, your educational experience would be a great asset in this role. Knowledge of our specialist subjects would be advantageous, but not essential., A-Level or equivalent (preferred)


Experience:

• Sales administration: 1 year (preferred)


• administration: 2 years (preferred)
  
  PG Online is an independent and multi-award-winning publishing company producing gold standard educational textbooks and teaching resources. We provide the highest level of support and service for teachers and students across the UK and worldwide.
  
  Part time, permanent role.


• Hours : ideally 09:00 - 17:00, 3 days a week.


• Office based. Please note the office is located in Tolpuddle.


• Salary will be carefully considered according to experience and skills.


Salary will be carefully considered according to experience and skills.