Sales Assistant (Customer Advisor)

As a member of our retail team, you'll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:

• Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants


• Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience


• Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills


• Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards


• Identifying opportunities for add-on sales, O&CC aims to be an inclusive employer, where difference is celebrated, respected, and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.
  
  A passion for providing excellent customer service


• Great communication skills


• Strong organisational skills with the ability to multi-task


• A willingness to learn about all things outdoors
  
  Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK's largest outdoor retailers as a Sales Assistant - Customer Advisor.


Please note this role is 18 hours per week on a rota basis.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

Colleagues make a company, so we believe in offering a total reward package that's more than just base salary. As part of the O&CC team you'll receive:

• Base salary of £11.44 per hour (£9.27 for under 21's)


• Bonus of up to £750 per annum (in proportion with hours worked)


• 40-60% discount across our range of products


• Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday


• Company pension scheme


• Access to Perkbox, allowing you to save money all year round. Whether it's supermarket savings or days out, the daily coffee or a summer holiday - there's something to suit everyone's lifestyle.