Sales Executive

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service., To take responsibility for all client and groups booked into the hotel through the sales and marketing department, ensuring that their needs in all areas, including bedrooms, meeting rooms and food and beverage are being met. Act as liaison between that sales department and the operations department on behalf of clients.

• Ensuring that all customer requests and enquires are dealt with in an efficient and professional manner.


• Conduct a minimum number of calls per week to clients with potential business for the hotel.


• Maintain all marketsegment databases and ensure appropriate mailings are carried out.


• Conduct market research and telesales campaigns asrequired.


• Complete monthly reports and provide critical analysisto highlight current business levels and all new

business received.

• Compile Key Accounts Plan for all existing and new accounts.


• Conductsite inspections and communicate the Hotelsservicesto the guests.


• Assist with the co-ordination of corporate hospitality events.


• Attend weekly sales meetings.


• Ensure open communication exists between departments.


• Maintain a professional and working attitude and demeanourtowards otherteam members and clientele.


• Communicating and cooperating with management colleagues.


• Being aware of VIP's and show rounds, communicating this to the teams within the bar, restaurant and

conference.

• Positive contribution to the department meetings. Attendance at training sessions and willingnessto develop skills and knowledge.


• Feedback from clients and guest.


• Contribution to the department achieving revenue and salestargets.


• Positive contribution to the hotels overall SALT scores.


• Fulfilment of the job skills checklist.
  
  Passionate and willingness to learn


• Positive attitude and someone who makes our guests smile


• Genuinely friendly and caring


• Enjoys working as part of a team


• Ambitious and hard working


• Good communication and excellent grooming standards


• Ability to work morning, afternoon/evening and weekends


• Deliver exceptional customer experiences all the time
  
  Would you like to work for a company that gives you:


• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply


• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.


Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift


• Sales incentives and initiative rewards


• Free Car Parking - "Hotel specific"


• Stays in our hotels at discounted prices


• Opportunities for your personal development within the Hotel Group Brand Portfolio


• Fully funded apprenticeships - T&C's apply


• Annual Holidays entitlements inclusive of Bank Holidays


• Pension enrolment, Mercure Exeter Rougemont Hotel Queen Street, Exeter, Devon, EX4 3SP