Sales specialist - License Compliance

CJCH Consulting

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 45afc89ad0ff4cebb695056d6b997908

Review case files and engage with non-compliant product users, informing them about the risks of non-compliance and the benefits of using licensed software with the goal of regularisation through license purchase.

Manage the engagement process on behalf of our clients, from initial contact with the company/user, through the closure of the matter through a negotiated commercial agreement.

Provide advice on handling compliance challenges to the client team and external partners to develop and implement successful license compliance strategies

Conduct internal audits of case files to ensure that company standards are being met.

Act as a liaison between the company, our clients, and the identified non-compliant users.

Manage a caseload of files and deliver on annual and quarterly targets by building and maintaining a strong pipeline of compliance opportunities, focusing primarily on new customer acquisition and leveraging these opportunities to meet or exceed assigned sales quotas

Additional language skills are a bonus, but not required (Italian, Portuguese, German, or French), We're seeking a detail-oriented individual with sales and negotiation experience, who can easily multitask in a diverse work environment operating on a global scale. We are looking for an ambitious and responsible candidate to work closely with our compliance and engagement team to manage a portfolio of cases relating to the unauthorised usage of our client's products, to convert these users to legitimate customers.

Fluency in English, with exceptional communication skills both over email and phone.

A bachelor's degree is desirable but not a requirement (relevant experience will be considered as well).

Evidence of Sales/Negotiations/Customer Relationship Management experience, ideally within the IT or software industry.

Strong computer literacy skills - Microsoft Office suite of products, CRM systems, etc.

Professional communications - written and verbal communications, presentation skills.

Key behavioural skills including customer focus, achievement focus, interpersonal communication and coaching & support for others, Bachelor's (preferred), Sales: 2 years (preferred)

Customer relationship management: 2 years (preferred)

We are professional, customer-centric, and engaging and our goal is to assist our clients in converting unlicensed users of their software products into compliant customers, allowing them to build a long-lasting commercial relationship.