Schedule Co-ordinator

We are looking for team players to join our growing business in Halifax as Scheduling Co-ordinators. As a Service Coordinator, you will be responsible for planning schedules, booking in repairs and route planning jobs for our network of engineers.

Day-To-Day Duties:
- Coordinate and schedule field service work via an online system
- Speaking with customers over the phone to provide job updates and quotes
- Ensure that all scheduling requests are handled promptly and accurately
- Assisting with data entry, admin and customer service tasks
- Booking in repairs, maintenance and installations on a scheduling system
- Assisting callers with scheduling inquiries
- Performing general office duties and providing email updates to businesses (B2B)

Previous experience in a planner or scheduling role will be required
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent typing skills with attention to detail for accurate data entry
- Enthusiastic and confident telephone manner
- Reliable with excellent time-keeping and looking to go the extra mile
- Ability to work independently as well as part of a busy team

Competitive salary based on experience
- Opportunities for career growth and advancement within the company
- Supportive work environment with a collaborative team