Security Officer

Mitie has a great opportunity for Retail Security Officer to work at our site based in B&Q Loughborough. Working at this location will allow the successful candidate to enjoy discounted benefits whilst gaining high quality experience within the security industry. Full training and a quality induction is provided for the successful candidate.

This role would be ideal for a security professional who has a customer service orientated approach; looking to further their working experience within a retail environment. A confident and outgoing personality would be perfect for this role to ensure effective client interaction throughout the shift. The rota provides a good work life balance, with no starts earlier than 0700 and not finishing later than 2000; this is subject to seasonal changes - NO NIGHT SHIFTS. You will report into the site's Security Operations Manager.

Main Duties

-Acting as a visual deterrent on the shop floor - able to deter and when required safely detain offenders in accordance with H&S training

-Utilising the store security systems, CCTV, EAS gates, etc, to support the security activity.

- Working in liaison with covert security operatives.

-Investigating any losses, empty packaging, support enquiries regarding known offenders.

-Completing full and accurate incident reports and company documentation

-Reporting Crime incidents to Crime Centre on a company provided tablet.

-Completing routine patrols of the store to ensure customer safety and maintaining a strong security presence to all members of the public.

-Recording completed patrols in daily activity sheets in liaison with the store point of contact.

-Attending the store briefings to provide a security update.

-Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.

-Maintaining a safe and secure environment for all.

Door Supervision or Security Guarding License essential.

-Have a five - year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period

-Own transport

Desirable experience

-Previous experience of working in a retail Security role