Senior Assistant, HR Advisory Service
Deloitte
Senior Assistant, HR Advisory Service
Salary Not Specified
Deloitte, Milton Keynes
- Full time
- Permanent
- Remote working
Posted 3 weeks ago, 10 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 9cab6c19b743475b9f0a0d814ae54d58
Full Job Description
- Providing day to day advisory support to employees, managers and partners across Deloitte UK across an allocated case load which will include but is not limited to:
- Supporting performance management of underperforming individuals
- Disciplinary and grievance support
- AWOL cases, exit interviews and exam fails
- Security and data breaches
- Leading process and service delivery, supporting coaching and sharing knowledge with the team.
- Providing timely and effective handover, where appropriate, of cases that require input or completion by the wider HR community.
- Ensuring all SAP related actions or updates are completed accurately in time for payroll deadlines and in line with procedural guidelines.
- Ensuring effective utilisation of case management tools, keeping all records up to date and accurate and tracking activities through to timely closure.
- Ensuring compliance with appropriate Data Protection legislation at all times.
- Be experienced in advising on performance and conduct matters from providing initial advice through to dismissal by providing end to end case management support advising the business on relevant policy and employment law considerations, producing and reviewing case documentation as review.
- Manage cases in a timely and efficient manner taking account of best practice and a commercial approach, escalating when appropriate to the management team or HR SME colleague.
- Maintain a professional and positive attitude, articulating thoughts and ideas in a composed manner to instil confidence in others.
- Actively participate in efforts to support and embed change across HR Services and the wider HR function as well as engaging with continuous service improvements.
- Demonstrate commercial awareness & risk management which includes an understanding of the current environment within which we operate and an ability to adapt recommendations or advice as appropriate.
- Demonstrate a methodical, analytical and clear approach to problems using appropriate tools and technologies to help identify key trends.
- Accurate and timely recording of all HRA matters in the case management tool (Service Now).
Are you looking for the next exciting career opportunity? Do you have a passion for delivering a high quality service and an exceptional customer experience? Do you want to work in a supportive team where you are valued for the diversity that you bring and your ideas are encouraged? If so, this could be the role for you. HR Services are looking for a Senior Assistant to join our HR Advisory Service. The primary function of the role is to provide professional advice and support on performance, conduct and sickness matters. The team works closely with a wide range SME colleagues from the internal HR community to deliver a coordinated service to the business. - Commercial awareness and ER case management experience
- A confident delivery of verbal and written communications with excellent attention to detail.
- An ability to develop effective relationships with key stakeholders
- Ability to influence through personal credibility
- Adaptable to change and ways of working.
- Software skills: Excellent knowledge of Microsoft Office (particularly Excel and PowerPoint) and specific HR applications - of these, SAP and ServiceNow are preferable.
- Industry knowledge: An experienced HR professional that has come from either a professional services environment or alternatively a fast paced demanding HR role, with some experience of dealing with ER related issues and/or cases.
- Experience of working in a professional services firm.
- CIPD qualification or other relevant HR qualification.
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
Connect to your skills and professional experience
You thrive being a team player, sharing knowledge, experience and ideas and enjoy collaborating with peers, the wider HR community, and the business to find the best fit solutions.,
Desirables:
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most., Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
Alex - "I have recently joined the team and it has been a great experience. The team is welcoming, friendly and always willing to help each other. I really enjoy the variety of case work and that every day is different."
Our hybrid working policy
You'll be based in either our Cardiff, Reading, Manchester, Bristol, Birmingham or Leeds offices with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.
or
You'll be joining one of our innovative virtual communities based in Milton Keynes, Nottingham or Liverpool with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both an online and physical capacity. As well as remote working, you'll attend virtual collaboration spaces and client sites, depending on the requirements of the role.
At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers, Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see About Deloitte to learn more about our global network of member firms.
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.