Senior Manager Regional Change Lead - EMEA

Salesforce.com, Inc.

Senior Manager Regional Change Lead - EMEA

Salary Not Specified

Salesforce.com, Inc., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 12 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: cfa60c661fa94ed19b209837d8351b9b

Full Job Description

Salesforce's Alliances & Channels (A&C) Transformation Team is designed to lead the Alliances & Channels organization transformation journey. There are 5 main functions to the team:
Transformation Program Office: drive program governance framework & operating model inclusive of key stakeholders, communication strategy & execution, integration to dependent programs & organizations (e.g. direct sales transformation).
Roadmap Development & Integration: build & maintain forward looking roadmap for A&C's Partner Transformation, inclusive of integration to our seller experience transformation. Roadmap is inclusive of Reseller, Consulting and Partner Programs
Business Architecture: develop & maintain A&C personas, problems process maps and business case in scope to drive Salesforce's A&C Transformation. Drive a value-led approach to prioritize key capabilities needed to transform for future revenue growth.
Change Management: develop & implement a framework to synthesize People (Role) / Process / Technology changes at a Global and Regional level. Establish adoption tracking to ensure the business thrives toward accomplishing their target outcomes set-out in the transformation's business case. Connect a deep understanding of personas, employee engagement, external forces and regional nuances to introduce interventions that resonate with various stakeholders. Integrate the seller and partner experience, re-introduce partner alliance manager and partner sales roles, deepen incentives in partner program and activate global and regional communities around a north star vision for transformation.
Value Development & Realization: for Salesforce to increase our return on investment from redefining the A&C organization, we must lead with value as our guiding principle. We will develop & maintain the business value case, as well as showcase the value we've realized from committed investments., Salesforce is seeking a Senior Manager to run the Alliances & Channels Partner Transformation - EMEA Change Management efforts. To continue leading the industry in AI+Data+CRM, Salesforce must transform the way we Go-To-Market with our customers and our partners. This role will be responsible for leading the Central, Global and Regional Change Management Teams..

They demonstrate excellent communication skills and have the skills to engage with and become a trusted advisor to senior executive level stakeholders. Their program management expertise, team management and collaboration skills drive a productive environment for immediate team members & stakeholders to thrive. This role calls for an empathetic, strong, proactive, value-first leader who thrives in a fast-paced, collaborative environment and loves working with the best technology team in the world.,

  • 7+ years of experience in the technology industry, with a specific focus on front office transformation in a direct & indirect sales environment

  • 3+ years of experience in change management

  • 3+ years of experience in an Alliances & Channels organization

  • 2+ years of hands on experience with the Salesforce platform & the Salesforce ecosystem

  • Previous experience leading Partner & Customer Transformation programs in large, highly matrixed organizations

  • Experience working with large Channel, Sales, IT, & Finance organizations

  • Excellent communications and interpersonal abilities to collaborate successfully with executive level stakeholders. Outstanding communication and presentation skills.

  • Strong relationship management, influencing and driving to success skills, with the ability to optimally engage with SVP+ level executives

  • Excellent program management experience including ability to create & maintain large, sophisticated program governance models, executive dashboards, complex excel files, etc.

  • Ability to bring together diverse individuals to achieve a common goal, overcome hurdles, and get results

  • Outstanding analytical, problem-solving and decision-making skills

  • Available to travel regionally and internationally up to 25% of the time

  • Degree or equivalent shown experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)., Experience with Salesforce Sales Cloud, Partner Relationship Management & Slack; especially using these capabilities in the context of an Alliances & Channels organization

  • Experience leading teams & deliverables as part of a Partner or Sales transformation

  • Experience working with Product & IT teams in an Agile methodology

  • Experience in consulting, inclusive of System Integration & Management Consulting, at a Global System Integrator

    We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place., At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .

    Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

  • World-class enablement and on-demand training with Trailhead.com
    Exposure to executive leaders with vision and regular 1:1 coaching with leadership
    Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
    For more details, visit https://www.salesforcebenefits.com