Senior Professional Services Consultant
Intuit Inc.
Senior Professional Services Consultant
Salary Not Specified
Intuit Inc., City of Westminster
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 25 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: db5c6957ed944ec9a3463d60df294c7c
Full Job Description
- Contribute to the development and execution of Build With strategies for Partners to adopt the QuickBooks Online Ecosystem, building a world class SAAS cloud partner ecosystem
- Collaborate closely with Sales, supporting teams, and external partners to accelerate adoption and ensure successful implementation/migration of QuickBooks Online
- Facilitate the creation of custom implementation and software data migration plans for Partners to embrace QuickBooks Online for their firm/business and for their small business clients
- Manage the seamless migration of small business clients to QuickBooks Online while delivering an awesome first-use experience for clients and delighting partners so they actively recommend QuickBooks Online
- Clearly communicate appropriate recommendations, plans, and progress with partners, customers, stakeholders
- Develop/deliver QuickBooks Online Ecosystem demos, training, resources to help Partners move to the cloud
- Develop/maintain expertise of Intuit's products/solutions, with emphasis on the QuickBooks Online ecosystem
- Cross collaboration and influence, externally with partners and internally with peers, product, marketing, and care
- Create an environment of innovation, build processes to optimize and innovate, and quickly test new ideas
- Technical Skills to include problem identification, tech stack design, workflows, implementation and migration.
- Provide product and technical expertise internally and externally through sales cycle, pre and post sales.
- Represent Intuit professionally in frequent customer interactions, engage customers in-person/remotely to deliver QuickBooks Online Ecosystem product demos, while focusing on customer needs, benefits, value proposition
- Offer real-time subject matter expertise for technology, product, migration, and workflow questions
- Provide closed-loop feedback to sales consultants, sales leaders, product managers and other internal partners to foster a culture of learning and innovation for all stakeholders
The Partner Channel Build With Professional Services Team helps Partners successfully build their QBO Ecosystem practices through technology adoption, integration, migration, and usage. The Sr. Professional Services Consultant candidate will have a proven track record of creating delightful experiences for customers, embracing fast-moving environments, understanding SAAS, industry technology, software migrations, and being a creative problem-solver with a passion for innovation., Bachelor's degree or equivalent experience a plus - Three or more years' experience with QuickBooks Online Ecosystem, deep product/workflow knowledge
- Strong understanding and experience working with partners, accountants, and small-medium business
- Customer-obsessed, with a passion for delivering the best possible customer experience
- Proven problem-solving and analytical orientation with the ability to identify root cause, develop recommendations, and influence others
- Excellent written and verbal communication skills, including ability to communicate product, technical, and other findings across organizational levels internally and externally
- Project management skills including collaborative communication, organization, time management
- Solution-oriented mindset to meet customer needs in a detailed manner
- Strong collaborative skills with ability to influence and work cross-functionally
- Ability to speak/present in public forums, including excellent ability to demo our products, services, processes.
- Aptitude for juggling competing priorities and functioning effectively under deadline pressures.
- Some travel required
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible., Come join UK Sales supporting the Small Business & Self-Employed Group (SBSEG) as Senior Professional Services Consultant for the Partner Sales Channel Build With Professional Services Organization. The Partner Channel is one of the fastest growing Sales Channels at Intuit. We have declared that partners are at the strategic center of the work that we are doing as a company., Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag Intuit employee
"It's important to always strive for improvement, even if you're already in a good place."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It's satisfying to design awesome solutions knowing that you're helping people around the world achieve their dreams of prosperity."
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we're using our resources and knowledge to power prosperity for millions of people around the world."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There's nothing else like it."
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers' lives and their day-to-day. Finances are tricky and it's emotional and stressful, and if I can help lift that burden off of someone, I feel like it's worth it."
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work - powering prosperity around the world."
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It's satisfying to design awesome solutions knowing that you're helping people around the world achieve their dreams of prosperity."
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we're using our resources and knowledge to power prosperity for millions of people around the world."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There's nothing else like it."
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers' lives and their day-to-day. Finances are tricky and it's emotional and stressful, and if I can help lift that burden off of someone, I feel like it's worth it."
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we're using our resources and knowledge to power prosperity for millions of people around the world."
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It's satisfying to design awesome solutions knowing that you're helping people around the world achieve their dreams of prosperity."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There's nothing else like it."
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It's satisfying to design awesome solutions knowing that you're helping people around the world achieve their dreams of prosperity."
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we're using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There's nothing else like it.", Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.