Senior Receptionist

As the Senior Receptionist at Databricks' London office, you will oversee the daily operations of our EMEA Headquarters. This critical role centers you in our organizational strategy, empowering you to organize important customer interactions and shape our office environment to mirror Databricks' dynamic and inclusive culture. Your responsibilities will include driving the development of office policies, leading employee engagement efforts, and initiating sustainability practices. During a time of growth and change, your role will help manage transitions, building community connections, enhancing vendor relationships, and implementing operational improvements. Reporting directly to the Senior Manager of Real Estate, you will help foster the growth and new ideas of Databricks in the region.

The impact you will have:

Deliver the best of customer service from the front desk, ensuring guests and employees have a great impression of Databricks
Plan support for internal events/training/hack-days and company happy hours
Oversee front of house activities such as: visitor and security management, food and beverage programs, mailroom and deliveries, and office supply management
Guide all facilities and workplace operations to achieve an environment which manifests and deepens company culture in our workplaces
Ensure coverage that supports facilities requests are completed and follow standards
Build relationships with your partners (EAs and team leaders), partner teams (HR, IT, Finance and property management) and external vendor services
Help improve and document operational processes such as: Implementing regular office maintenance programs- janitorial, patch and paint and safety equipment
Ensure all contracts and documentation relating to our Real Estate portfolio are compliant and that all obligations under those agreements are met
Work on special projects as a part of the global REW team

At least 1 year of front of house experience with responsibility for operations and service delivery
Understand tenant responsibilities from a lease
Expertise in developing and delivering messages engagingly, with a focus on crafting thoughtful and well-structured office communications
Demonstrate a experience with organising, prioritising, and overseeing projects and tasks concurrently
Solid foundation in interacting with and managing client relationships
Capability in overseeing financial strategies and managing budgets

Private medical insurance
Private dental insurance
Health Cash Plan
Life, income protection & critical illness insurance
Pension Plan
Equity awards
Enhanced Parental Leaves
Fitness reimbursement
Annual career development fund
Home office & work headphones reimbursement
Business travel accident insurance
Mental wellness resources
Employee referral bonus
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

London, United Kingdom