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Senior Representative I, Customer Solutions

Servicerocket

Senior Representative I, Customer Solutions

Salary Not Specified

Servicerocket, City of Westminster

Full time
Permanent
Onsite working

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: edde8ae39c07423d993bef7112cb2df4

Full Job Description

Key account acquisition: by developing an interaction strategy to determine the objectives and level of effort required to effectively target assigned strategic accounts/territory.

Market analysis: capture all external and market-based data, current and prospective customer information, and data that could assist with the sales process.

Generate leads, Close business (new & renewal) to meet/exceed quota, manage pipeline, update forecast, develop and execute account plans.

Network and search: hunt and identify prospective customers from business directories, participation in business communities and events.

Funnel conversion: contact and qualify prospective customers. Develop initiatives within sales to improve funnel conversion rates and increase the volume of sales-qualified leads.

Customer adviser: Educate customers on the benefits (financial or otherwise) of our solution offerings.

Events: host product demonstrations, webinars and other online events to educate SQL's.

Negotiate and close deals for assigned accounts/territory.

Focus on developing initiatives and funnel conversion rates for assigned accounts/territory., The head of sales is our fearless Kharisma, she leads a global team with curiosity and inexhaustible energy. With her and your Manager Sam, you will conquer revenue growth and yours!

Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent experience.

Proven track record of closing large complex enterprise deals.

Proven track record working in B2B environments/marketplaces.

Experience in Tech or SaaS companies.

Strategic business planning: be able to oversee the development of strategic market/product line business plans and marketing programs to support sales in designated market segments.
Relationship building: experience in building and developing volume and strategic customers and partnerships.

Analytical thinking: able to analyze market data to identify trends/opportunities, develops strategic direction from market information, and creates compelling market analysis presentations.

Able to create make-versus-buy analysis from a partnership/merger/acquisition perspective.

Communication: excellent communication, presentation, and negotiation skills.

Self-motivated, results-oriented and driven to exceed expectations.

Competency in the typical backoffice support tools and CRM software associated with sales environments and global asynchronous communication.

ServiceRocket

A 20+ year tech services expert of many solutions and partnerships with industry giants.
Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.

We have been certified as a best place to work for our US, Chile and Malaysian offices.

Our culture rocks! You'll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.

Share the fruit program: when we grow the tree, we share the fruit-when the company grows, we share the profit.

Stock options: you have the opportunity to participate in the ownership of the company.

Health insurance: we support you and your family-your well-being matters.

Retirement plan/funds saving: we care about your future-we have diverse plans depending on your location.

Career pathways program: you can grow horizontally, vertically, or any way you want.

Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.

Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.