Senior ServiceNow Developer | Ref: PIP0008622

As a Senior ServiceNow Developer you will work in a multidisciplinary team participating in agile environment to develop solutions to business problems and translate these into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. You will focus on delivering value to our users and improving the customer experience.
We are looking for a Senior ServiceNow Developer who has experience working in the following areas:
+ IT Service Management (ITSM),
+ IT Business Management (ITBM),
+ IT Operations Management (ITOM),
+ Integration Hub.
You will be required to deliver workflow solutions in line with product goals and delivery cycles, while working openly and collaboratively in our team. Above all, you will want to make an impact, which may sometimes involve challenging current methods.
Working within our growing team, we have new potential and exciting opportunities to introduce new features and functionality available from the ServiceNow platform. You willbe[RA1] [GO2] working on things like improving existing workflows and identifying opportunities for automation.
As a senior ServiceNow Developer, you will also provide administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions.
You will be leading a team of talented developers and be a key member of the senior management team guiding the development of the platform.
As a ServiceNow Developer your main responsibilities will be:
+ modern coding and development standards, practices, and techniques
+ JavaScript, HTML, CSS
+ Working knowledge of ServiceNow platform (ITSM)[GO3] [HM4] [TN5]
+ Ability to facilitate technical workshops and requirements discussions with stakeholders of varying level of seniority and technical skill
+ [GO6] [TN7]
+ Good understanding and experience of agile methodologies
+ UCD focused
+ Integrations, automation, and/or orchestration via workflows, scripting web services/APIs, and IntegrationHub
If this role sounds like something that you would be interested in, please click the link to apply or get in touch with Mark.Spencer@publicsectorresourcing.co.uk
Disability confident
As a member of the disability confident scheme, DFE guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
In applying for this role you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.
Please be aware that this role can only be worked within the UK and not Overseas.
@GRAY, Offelia might be? [RA1]
[GO2]As in selection of things one works on, sometimes on this, sometimes on that. It's a way of saying 'selection of stuff' ??
Unsure if this should be in required [GO3]
I think if we're getting a developer at the G7 level for the ServiceNow team, ServiceNow platform experience should be required [HM4]
I think at least a working knowledge of ServiceNow is Essential. - I would expect someone at this level to be guiding subordinates, not being guided by them. [TN5]
A little knowledge share up or down the line is always valid, but not to the extent of saying someone without any experience of ServiceNow (which is what Desirable would make it) could function in the role properly.
Is this essential if we ask for general knowledge of SN? What if they know some SN but not ITSM part? [GO6]
Or is it maybe repetitive?
I would be surprised if someone at this level did not have at least ITSM experience of ServiceNow - it is primarily an ITSM Toolset, which has been expanding out very recently, so would expect knowledge to based around the ITSM side of the toolset. [TN7]
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