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Show Supervisor

Punchdrunk

Posted 3 weeks ago, 11 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f924f4bb666d4509a3b28e608f4c1758

Punchdrunk

Full Job Description

Punchdrunk is seeking experienced Show Supervisors for the operation of our bars and front
of house areas in our multi-purpose home in Woolwich. The successful candidates will work
with the Show Duty Managers to support the management of a site specific bar and front of
house operation. They should possess good communication and interpersonal skills, be
observant and able to think critically and efficiently, with the ability to maintain a calm and
positive attitude in a busy environment.,

Assist the Show Duty Manager in managing all aspects of the Front of House operation

Oversee the daily operation of the front of house team including the front of house

Assist the Show Duty Manager in managing all aspects of bar stock control including

Be confident with customer complaint handling in line with Punchdrunk Policies and

Be welcoming and attentive to the needs of our visitors, ensuring an exceptional and

Have a clear understanding of the operational requirements of the venue and the

Ensure that open/close procedures are followed.

Work closely with other departments within the show operation teams, including

Attend to visitor enquiries escalating where appropriate

Setting and enforcing quality and safety control.

Ensure all areas are kept to an impeccable standard of cleanliness and presentation

Maintain a good, up to date knowledge of fire, safety and evacuation procedures and

Report and/or record all incidents and accidents on site with the appropriate

Document and provide support with maintaining schedules, spreadsheets and other

Ensure that all staff are wearing the appropriate uniform and are well presented at all

Assist in the hiring and induction of all staff including upkeep of a rota system to

Attend training as required.

Supporting the Front of House team as required, including performing duties of their

Champion a fun and safe environment at all times.

Supporting the show operations team in the maintenance and cleaning of the show

Maintaining excellent working relationships with staff across the organisation

Adhering to Punchdrunk's Company policies at all times

Attend regular staff meetings, team events and company meetings as required

To undertake any other reasonable duties as requested by the management

The Show Supervisor is key in supporting the Show Duty Managers and maintaining the

Personal Licence holder

At least two years experience of working in a similar role

Ability to work in harmony with a busy theatrical production

A problem-solver with a can-do, positive attitude with the ability to communicate in a

Experience training and managing staff

Ability to carry out and delegate a variety of tasks, including heavy lifting for the

Remain calm and level headed under pressure

Ability to undertake administrative work to a high standard

Strong organisational and time management skills with ability to prioritise

Willingness to work during peak hours, including nights, weekends and holidays

An interest in Punchdrunk's work

Experience of working in a commercial theatrical environment

First Aid Qualification

Founded in 2000 by Felix Barrett MBE, Punchdrunk is widely recognised as the "pioneer of the