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Support Technician / Hospitality Support

Centegra Ltd

Support Technician / Hospitality Support

£26000

Centegra Ltd, Sydney, Cheshire East

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 1e1b7b96e9c540da8a74ee949e75fdbd

Full Job Description

  • Support: Serve as an integral part of the Operations team, offering 1st and 2nd line support to clients via phone and email channels.

  • Database and Software Configuration: Configure and work with EPOS databases and our software platform for both new configurations and existing clients.

  • Integration Maintenance: Handle configuration and maintenance of integrations and interfaces.

  • Hardware Configuration: Assist in configuring hardware components as needed.

  • Project Support: Aid the Project Management and Installations teams in delivering projects to clients efficiently and effectively.

    Technical Expertise: Experience in an IT technical helpdesk role is desirable

  • Industry Experience: Prior experience in the hospitality or service industry is desirable, including use of EPOS.

  • Qualifications: GCSE or equivalent education is preferred.

  • Skills: Proficiency in Microsoft Office 365, especially Excel. Zendesk experience is preferable but not essential. Customer-facing experience is preferred but not essential., GCSE or equivalent (preferred)


    • Experience:
  • Hospitality: 1 year (preferred)

  • IT Support: 1 year (preferred)

    Company: Centegra Ltd is a leading provider of software and technology solutions for the Hospitality industry in the UK, USA, and Australia. We cater for a diverse clientele comprising restaurants, quick-service establishments, coffee bars, stadiums, and multi-purpose venues.

    Pulled from the full job description

  • Company pension

  • Free parking

  • On-site parking

  • Sick pay, Hours: This is a full-time position with a requirement for on-call duties after a qualifying period on a rota basis. The successful candidate will have opportunities for career advancement and self-development within the company., Pay: From £24,000 to £26,000 per annum depending on experience.

  • Benefits: Company pension, on-site free parking, sick pay.

  • Schedule: 8-hour shifts.


    • We offer a dynamic work environment where you can grow your skills and career alongside a supportive team. If you meet the criteria and are passionate about providing top-notch support to our clients in the hospitality sector, we encourage you to apply.

    Job Type: Full-time

    Pay: £24,000.00-£26,000.00 per year

    Benefits:
  • Company pension

  • On-site parking

  • Sick pay


    • Schedule:
  • 8 hour shift