Transaction Manager

As a Transaction Manager, you will be responsible for their own small team within the sales department. They will be assisting with the monitoring, training and development of Sales Consultants and the transaction of new and used car business whilst maximising profit through key KPI's.,

• Administers all finance and insurance products in line with the company and Mercedes- Benz standards and processes in addition to statutory requirements


• Provides support to the sales department by maximising the sale of customer finance, insurance, MBI and related products


• Works with the sales team to develop incentives and development programmes to promote financial products and services


• Communicates and develops strong personal relationships with customers to deliver a high level of service


• Reviews customer satisfaction and implements improvements. Ensures that customer complaints are dealt with speedily and effectively


• Ensure that the sales team are fully aware of all F&I and related products, including any special incentives on offer


• Ensures that all financial processes linked to vehicle sale are operated in line with the business and Mercedes-Benz guidelines


• Ensures all regulated activities are carried out in line with those procedures laid down by the FCA


• Ensures the timely return of all information required to comply with those requirements laid down by the FCA, either directly to this governing body or to an appointed representative
  
  Previous sales experience within the Motor industry is essential


• Experience of a customer focused environment


• Specialist knowledge of F&I and MBI and vehicle valuation


• Administration & IT skills


We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.,
• sales: 3 years (preferred)


• Motor Industry: 3 years (preferred)


Licence/Certification:

• Driving Licence (required)
  
  Mercedes-Benz South West are proud to be part of City West Country Limited, a privately owned enterprise with a rich history spanning over three decades in the motor industry. Our Mercedes-Benz business thrives across our 4 dealerships, Exeter, Taunton, Plymouth and Truro.


As a member of the Mercedes-Benz South West team, you will not only benefit from the expertise cultivated through years of industry experience but also enjoy a host of great benefits. Our commitment to your professional growth, is underscored by comprehensive training opportunities. Fulfil a career with an industry leading brand.

£25,705.40 - £55,705.40 a year - Permanent, Full-time, Pulled from the full job description

• Additional leave


• Car scheme


• Company car


• Company events


• Company pension


• Cycle to work scheme


• Employee discount, 25 Days holiday (plus bank holidays)


• Bonus scheme


• Car Benefit Scheme via NELS


• Scottish Widows Salary sacrifice Pension Scheme available


• Employee Assistance Programme


• Benefits Hub with 1,000s of amazing deals on all brands employees love


• Life Assurance


• Enhanced Sick pay


• Excellent training and support


• Career progression


• Aspiring Managers programme


• Cycle to work scheme


• Eye care vouchers


• Long Service awards


Salary:

£25,705.40 per annum (OTE £55,705.40), Job Types: Full-time, Permanent

Pay: £25,705.40-£55,705.40 per year

Benefits:

• Additional leave


• Company car


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Health & wellbeing programme


• Life insurance


• Referral programme


• Sick pay


Supplemental pay types:

• Bonus scheme


• Commission pay