Travel Support Worker

As a Travel Support Worker (TSW), your main role will be to accompany and support customers to get around Sheffield on their regular journeys or to social events, etc. Picking people up in the morning usually happens between 8.30am and 10.30am, taking them safely to day centres and workplaces. Return journeys tend to start at about 2:30pm and finish around 4.30pm. There is occasional work outside of these times and a small amount of evening and weekend work would be required.

This is a door-door, personalised service; you won't just pick up and drop passengers off, you'll accompany them in to wherever they're going to make sure they're safe, comfortable and accounted for. The emphasis is on providing the right amount of support to each passenger - perhaps a helping hand from home to the car, perhaps help with the seat belt for those who are limited physically. Some passengers are very talkative and some won't talk at all; some take a while to get to know you and others are ready to be best friends very quickly.

We will pay for your DBS check and we provide training on safeguarding and on moving and handling. We will give you 'need to know' information and advice on how best to support each person that you meet. You will soon build up your own rapport with people. We are not particularly looking for support workers with experience in this sort of work - you just need patience, a sense of fun and a readiness to show respect to every person that you support.

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