UK Operations Manager

on infrastructure development projects which have the potential to transform the local community and deliver increased self-sufficiency and sustainability., The charity is seeking to recruit a UK Operations Manager to support the programme of work. The successful candidate will be one of only two paid employees, working with the Trustees to lead the charity through the next phase of its development., Location: The role is currently based at the Stoke Mandeville office, but this environment is shared with another charity and is not always conducive to office working. There will therefore be the opportunity for a significant element of home-based work as appropriate.

Reporting to: Board Chair. Working closely with: Chair of Fundraising Committee (Trustee position), wider Trustee team, Trust Fundraising Manager, and Kenya partner projects

Direct reports: None Currently.
Annual leave: 25 days + 8 Bank Holidays
Pension: 4% (with employee contribution of 4%)

Role purpose:

To manage the UK Office activities and support Trustees in administrative tasks relating to Fundraising, Finance and Operational matters.

Key work areas and tasks:

a) To provide high quality administrative support to key functional areas such as Fundraising, Finance and Operations, ensuring that UK processes are fit for purpose to support the long-term goals of the charity.

b) To ensure the effective day-to-day running of the Karibuni Children Office, based in Stoke Mandeville, Bucks.

c) To oversee management of the new Salesforce donor database, and other IT systems (Microsoft & Google) in use by Karibuni Children and to ensure that the systems provide effective support to all functions of the charity.

d) To oversee the management of the charity website and social media channels, maximising the effectiveness of these channels to raise awareness of charity activities and raise donor funds.

e) To participate in the recruitment of volunteers

f) To promote and actively support Karibuni Children's fundraising activities and events, taking the lead in the organisation of agreed major events.

g) To provide effective support to Trustees, Staff and Volunteers in all areas of the organisation's activities, Unless otherwise stated, the term "staff" will include any paid staff and volunteers. Following are the key tasks that the successful candidate will be expected to perform:

Administration & Operations

• Develop and maintain effective and efficient administrative systems



• Ensure compliance with health and safety legislation, policies, procedures and guidelines with regard to staff, equipment and premises



• Provide support to all IT (Microsoft & Google) and CRM (Salesforce) users and ensure data integrity and reconciliation to other systems



• Maintain staff records and contact lists, ensure good HR policies and practices are maintained.



• Create and maintain an asset register for all Karibuni owned items



• Assist the Governance and Risk sub-committee in any matters relating to Karibuni Children risk management


Finance


• Assist the Finance and Operations sub-committee in any matters relating to Karibuni Children finances



• Carry out bookkeeping activities, creating banking schedules and ensuring that all cash and cheques received are banked within agreed timescales



• Oversee Gift Aid claims and ensure that compliance with regulations is maintained



• Assist volunteer Treasurer with preparation of management accounts as necessary



• Maintain records for restricted and designated funds, reconcile Charity Gifts income and other income sources.


Fundraising


• Ensure postings to CRM are accurate and reconcile to financial systems



• Manage receipts from online sites and ensure that CRM system is updated accordingly



• Ensure that all donations are appropriately acknowledged



• Organise and manage Karibuni's own-organised fundraising events, marketing events on internal and external platforms, registering participants, overseeing risk assessments, and maintaining related records.



• Provide a focal point for 3rd party fundraising events, ensuring proper communication and recording

(Pending the ongoing automation of some of these processes, there is the option for them to be delegated to a part time bookkeeper)

Marketing & Communications


• Make updates to the charity website and social media channels



• Design and publish the bi-annual print and email newsletter including writing and collating stories and images.



• Write and publish regular email communications to supporters.


Other duties and responsibilities


• Promote the Vision, Mission and Core Values of Karibuni Children



• Operate within Charity Law and Data Protection Law and adhere to the Code of Fundraising Practice



• Manage systems and processes to ensure adherence to data privacy legislation



• Carry out any other tasks appropriate to the grade and nature of the role to ensure the effective delivery and development of the Karibuni Children's work, as agreed with the Board Chair
  
  Empathy with the Vision, Mission and Core Values of Karibuni Children and a commitment to work to the highest standards of integrity.



• Appropriate technology skills, with the ability to manage a small estate of IT equipment.



• Good financial knowledge and awareness. Ability to analyse and interpret a variety of data and produce insightful management information



• The ability to monitor and maintain personal performance against agreed targets



• Good organisational skills including the ability to plan and arrange own work



• Effective written and oral communication skills



• Willingness occasionally to work outside of usual office hours



• Enhanced DBS check


PREFERRED


• Experience in the Voluntary or other regulated sector, preferably in an administrative, events management, fundraising and/or IT support capacity



• An understanding and interest in international development is desirable



• Awareness of key Charity Commission guidance



• Experience in finance and bookkeeping processes



• Experience in fundraising



• Experience in events management



• Experience designing and managing operational processes and control frameworks. Ability to develop, monitor and maintain quality standards.



• Project Management skills are desirable



• Good understanding of Microsoft 365



• Experience of solving data issues and report writing within a fundraising CRM system



• Knowledge of Data Protection legislation and ability to implement changes required by GDPR, Bachelor's (preferred), Operations management: 2 years (preferred)
  
  Karibuni Children, www.karibuni.org.uk, a UK registered charity, works to help Kenyan children from some of the poorest backgrounds, to fulfil their potential and release themselves from the cycle of poverty. At any one time, we are supporting around 700 children across Kenya and our aim is to walk with the children through their whole education. In addition to providing financial support to enable children to attend high-quality educational institutes, we work to reduce other barriers that may prevent those living below the poverty line from maximising their educational potential. This includes provision of nutritious school meals, school uniforms and shoes, learning equipment and feminine hygiene products. We also support initiatives focused on the empowerment of the wider family unit of each supported child, such as providing workshops on parenting skills, sustainable food production, nutrition, entrepreneurship, and business skills. To further support this, we work with our partners
  
  Salary: up to £30,000 - 34,000 full time equivalent depending on experience. Pro Rata., Contract: Permanent / Part Time (30 hours per week)

This role is envisaged as permanent part time for 30 hours per week over a minimum of four days. However there is some flexibility in this, and consideration will be given to applicants either looking for a full time role or who can offer a minimum of 24 hours over 3 days per week. This can be discussed at interview.