UX Design Lead, Vice President

Financial management tools should demonstrate the same care and craft as consumer software, designed with contemporary user- and human-centered practices. UX Design Leads are core to the transformation of product development at JP Morgan Chase, operating as a peer and partner with Product Management, Engineering and Data Science Teams.

Help shape the direction of a multi-year transformation program. As a UX Design Lead you'll be both producing and directing solutions for our internal post-trade ecosystem. Your design, communication and collaboration skills will be critical in this role as you tackle ambiguity in a fast-paced, results-driven environment.

As a UX Design Lead, you'll focus on internal-facing applications and will be responsible for delivering innovative design solutions to complex problems in a collaborative environment. Working as a valued member of a multidisciplinary team, you'll work in partnership with our product managers, business stakeholders, data scientists and development teams to shape the direction of our products.,

• Work on the internal products and services for Markets Post Trade, part of JP Morgan's Commercial & Investment Bank.


• Translate complex ideas into understandable concepts that increase the efficiency of teams and reduce the risk of human error.


• Engage with, and build alignment across different partners and teams.


• Establish a strong design process with partners.


• Lead and create end-to-end product and experience design by:


• Leading research to understand user needs and define opportunities through usability and empathy studies.


• Createing process and user flows, journey maps and interaction models, resulting into inform low to high fidelity prototypes, artifacts, and tools.


• Demonstrate Supporting effective storytelling and presentation of visual concepts to various stakeholders.


• Creating Deliver high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.


• Deliver work that's not only user-friendly, but which also produces results - measuring your work's value by identifying success criteria and performing user validation throughout the design process.
  
  Bachelor's Degree in relevant design discipline, certification from credible bootcamp or similar accelerated learning program, or equivalent work experience.


• Minimum of 10 years of relevant work experience.


• Clear communicator comfortable presenting to senior stakeholders.


• Be a A problem solver who works best within a collaborative team-focused environment.


• Be Ccomfortable learning complex financial and regulatory concepts.


• Be a dDetail-focused, self-starter, comfortable with ambiguity and evolving business requirements.


• Understand what makes an experience good or bad. You can think through user problems, find reasonable solutions, explain your rationale to multiple roles, mock them up in detail, and work with engineers to build them.


• Understand and practice the different phases of the user research and design process -validating hypotheses with users, effectively communicating concepts, creating low/high fidelity prototypes.


• Be comfortable giving and receiving feedback and critique.
  
  The Digital Experience Design team (DXD) includes nearly 300 UX and visual designers, service designers, researchers and creative technologists spread across six global locations. As a team, we partner with business, product, and technology stakeholders across the Commercial & Investment Bank to design products and services that drive engagement, increase client satisfaction and delight end users.


Learn more about DXD at http://design.jpmorgan.com/

Diversity by design

Our team, our work and the outcomes they produce are driven by diversity. Here, you'll find people from all over the world, valued for the added dimensions their experience, origins, and perspectives bring to the products we deliver. Join us and see for yourself that our commitment to diversity is intentional, essential, and ongoing. It provides the insight and ideas we need to be a better team. And a smarter one, too.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.