Vacancy details

We are looking for a Farmoor Site Warden (Fishery Ranger) to join us permanently.

You will be operating the visitor facilities at the Farmoor Reservoir for anglers, birdwatchers and other recreational users on behalf of Thames Water. You will help promote, manage, and interpret the access and recreational offer of the site to visitors, and promote Thames Water to them. You will contribute towards the development of facilities and improving and monitoring performance, especially of the fisheries. You will also support partnerships with external stakeholder groups and work closely with Operations and other staff in the Conservation, Access, and Recreation section.

What you will be doing as a Site Warden (Fishery Ranger)

+ Run the visitor facilities on agreed shift rota supporting all activity types including permit sales, visitor management and behaviour enforcement, shop sales, promoting the site and TW to visitors, and helping them gain a good visitor experience; fishery, and general site development, and conservation and recreation operation and maintenance as required; and supporting educational visits.
+ Help run events as required.
+ Manage equipment and visitor facilities including signage, car parks, equipment hired to customers, and boats.
+ Contribute to planning and running the shop, including selecting and procuring stock lines, displays and selling. Support agreed on refreshment arrangements.
+ Plan and implement maintenance for visitor facilities e.g. signs, fencing, toilets, paths and boats, including supervising contractors as agreed.
+ Keep the site in a clean, safe, and tidy state that presents a good image of Thames Water.
+ Undertake regular reservoir inspections as required. (Farmoor)
+ Support monitoring agreed visitor facilities for H&S, accessibility, presentational quality, and performance as agreed.
+ Support monitoring and recording performance of the facilities against agreed targets, including finances, visitor numbers feedback, and catch rates, as requested by the line manager. Contribute to the annual report for the site. All as agreed.
+ Support events to promote the recreational activities of the site and interpret its interest.
+ Support other team members to help achieve team goals and consult and cooperate with other members of the CAR section.
+ Other tasks as reasonably requested by the line manager.
+ Operate in compliance with Thames Water policies and procedures including wearing a uniform, PPE and ID as required by the line manager.

+ Having recognised fisheries qualification is desirable.
+ At least six months experience of access/recreation ranger work on visitor sites or fishery management work or wildlife site work; or a relevant ranger/recreation management or fishery management qualification.
+ Evidence of ideas and innovations to develop recreation sites for visitors; or fisheries.
+ Enthusiasm to support the development of a recreational visitor site.
+ Good interpersonal skills including the ability to quickly build a rapport with the public.
+ Willingness to be an enthusiastic ambassador for TW to the public.
+ Enthusiasm to support course/game anglers during their visits.
+ Strong team-working skills.
+ Reasonable level of numeracy to monitor financial and performance data and a reasonable level of written communication skills to write reports.
+ Proficient in the use of MS Word and Excel packages, e-mail and the Internet.
+ Lift feed sacks, use hand tools such as spades and hand saws for sustained periods, drive a power boat on rescue work, walk for at least three miles, and undertake manual conservation management and general maintenance tasks.
+ A valid driving licence as you will be driving a company vehicle onsite.

At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive.

Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that everyone brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

+ Offering a salary of up to £33,500 depending on skills and experience.
+ Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution.
+ Personal Medical Assessments - Open to all once a year.
+ Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.