Vodafone Webchat Sales Advisor

You will be responsible for interacting directly with customers through Vodafone's online chat platform. Understanding customer needs and building trust is essential in providing a rememberable personal experience.

What will I do as a Web Chat Sales Advisor?

You will:

• Manage inbound chats and build rapport with customers


• Pitch Vodafone products and plans based on customer accounts


• Multi-task with inbound queries and reply to all in a timely manner


• Discuss new deals and cross-sell additional products


• Establish a strong digital presence in keeping with Vodafone's brand


• Achieve and exceed sales and productivity targets


• Deliver exceptional customer service throughout every chat, ensuring customers are satisfied with their service.


• Investigating customer service enquiries and transferring to relevant departments when we are unable to resolve online
  
  To be computer literate with fast and accurate keyboard skills


• Excellent written communication skills including grammar and spelling


• The ability to multi-task to complete multiple chats
  
  Pulled from the full job description


• Company pension


• Cycle to work scheme


• Employee discount


• Health & wellbeing programme


• Paid training


• Referral programme


• Store discount


 

Full job description

We provide full PAID training and development programmes to bring out the best in you! Don't let experience levels put you off, we'll teach you everything you will need to succeed.

41.25 hours a week, 5 days out of 7, shifts between 8am and 10pm.

Commission earnings ON TOP of your basic wage average around £500 a month!!

We have exciting opportunities on our sought after Vodafone Webchat Sales Team!

In this role you will be the digital voice behind the Vodafone brand, creating rapport and understanding customer needs through our instant chat platform.,
• Monthly Basic Salary + UNCAPPED commission


• Internal training and development opportunities


• On-going incentives throughout the months alongside commission


• 28 Days Holiday & your birthday off every year on pay!


• Company Pension


• Discounts with some of the highstreets biggest brands & MUCH MORE!


Ready to seize this opportunity? Submit your application NOW and prepare to join our award-winning recruitment team on this thrilling journey!

We embrace diversity in all its forms and strive to foster an inclusive environment where everyone can do their best work and achieve their full potential.

We are committed to providing a fair and inclusive hiring process, where every candidate is evaluated solely on their qualifications and abilities. We are a Disability Confident employer.

Our vacancies are suitable for people working in sales, customer service, retail, care, warehouse, hospitality and hair and beauty.

Job Type: Full-time

Pay: From £24,538.80 per year

Benefits:

• Company pension


• Cycle to work scheme


• Employee discount


• Health & wellbeing programme


• Referral programme


• Store discount


Schedule:

• Holidays


• Weekend availability


Supplemental pay types:

• Commission pay


• Performance bonus