Zoo Manager
Chessington World of Adventures
Zoo Manager
Salary Not Specified
Chessington World of Adventures, Mount Hermon, Woking
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 14 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: ea0966dc21ca46f4ba30a4725a47890a
Full Job Description
- A minimum of six years' experience in a zoo, or similar attraction.
- A thorough grasp of the Zoo Licensing Act and the Secretary of States Standards of Modern Zoo Practice.
- Strong understanding of guest experience planning and delivery, how to engage guests with educational messages in innovative ways and making sure guest feedback leads decision making.
- Passionate people leader with drive, focus and enthusiasm for development and staff engagement.
- Knowledge of health and safety legislation as applicable to a visitor attraction such as risk assessing, fire safety, firearms management etc.
- Experience/understanding of managing a department budget, forecasting and readjusting as required.
- Understanding of managing a curriculum-relevant education programme.
- Exceptional organisational skills and flexibility to handle changing business needs and legislative requirements.
- Experience in managing a broad spectrum of stakeholders.
- Ability to stay focused and communicative to large teams and the wider Resort in areas such as meetings, project planning, daily duty management.
Guests visit Chessington World of Adventures for Britain's wildest day out and the animals they encounter all add to the excitement and discovery. From Amur tigers (In our BIAZA award winning enclosure!) to Asian short clawed otters, Western lowland gorillas to California sea lions, our zoo and SEALIFE boast a huge array of wildlife. - A competitive annual salary
- 33 days holiday (including bank holidays)
- 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year's service
- Company bonus
- Single private medical cover
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more
The zoo is evolving to ensure that we remain at the forefront of animal welfare advances - but will continue to engage our visitors in up close encounters with our animals, to educate and inspire the next generation of conservationists.
In this key management role, you'll be the person making sure we remain a leading body within the industry, driving best practice and the highest standards of welfare, husbandry and educational innovations. You will also guarantee our guests have the best zoo experience, by encouraging visitation, increasing learning and dwell time using feedback to continually develop and improve the zoo experience.
This role oversees all activity within the zoo department including the animal collection and a team of approximately 25 keepers, the education programme, conservation initiatives and all guest facing zoo activities such as VIP animal experiences, talks and walkthrough enclosures.
Reporting to the Head of Guest Experience and supported by the Assistant Zoo Manager (Collections), this position is essential in ensuring the safe and efficient delivery of the Zoo operation, in upholding the zoo's position as a high scorer in our Key Performance Indicators (KPI's), and in leading the Zoo team to success.