In this role you will maintain an excellent level of service and customer experience, ensuring that the shop maximises its space and income. Being aware of current trends and promotions, you will maintain high standards of presentation and visual merchandising. You will use your people management skills to lead and develop your staff and volunteers to become a high performing team that feel recognised and valued for the work that they do.

4 GCSEs at Grade 4 or above including Maths and English or equivalent

Experience of working in a charity or commercial retail organisation

Merchandising and/or retail display experience, with the ability to create high quality customer experiences

Experience of leading and line managing a team of staff and volunteers

A high level of interpersonal and communication skills

A positive and creative approach and an openness to new ideas.

Shop Manager - Ilfracombe: £24,300 per annum, 37.5 hours per week.

Generous holiday allowance and paid sick leave increasing with service

Flexible working and family friendly policies including maternity, paternity and adoption leave. We even have pawternity leave!

Tech and cycle to work schemes

Personal pension scheme

Employee Assistance Programme offering free confidential advice on a range of matters including financial, legal, health and wellbeing

Health Cash Plan which can include up to 5 children and the option to include partners

Regular wellbeing events

The opportunity to give us your feedback on how we can improve as an organisation.