We are recruiting for a Part Time Credit Controller to join our Finance team in Avonmouth, three days a week. Working on cash collection and managing overdue balances, ensuring company debt levels are kept within targeted parameters and assist with the day to day running of the Sales Ledger.

Contacting customers via telephone and email to collect outstanding debts, with the primary focus on overdue balances

Maintenance of credit control records, ensuring notes and contact details are accurate and up to date at all times

Managing a busy portfolio of customers, building relationships to help recover debt and resolve queries

Recording customer disputes on the system, referring to the relevant internal member of staff and monitoring, to ensure the dispute is followed through to resolution.

Manage internal requests for accounts on stop or over their credit limit, that require further work or supply of parts, referring to the relevant approver in a timely manner.

Daily bank/cheque postings and reconciliation

Taking customer payments via credit card over the phone and posting to their account.

Raising authorised credit notes

Ensure monthly statements and credit control letters are sent out to all customers, in line with the agreed time frames

Experience in a similar credit control position

Excellent telephone manner

Attention to detail

Able to work on your own initiative and take ownership

The ability to identify and escalate any issues of concern

Experience of Microsoft Excel, Word & Outlook

Experience on accounting packages. Working knowledge of Access Dimensions would be ideal but not essential.