Currently seeking an experienced Administrator to support the team for a period of 12 months, covering maternity, alongside existing administrative support.

Key Purpose

To provide high quality sales and administrative support.

Ensuring all allocated sales tasks and processes are completed accurately and to a high quality, to meet the achievement of departmental sales, quality and productivity targets.

Provide flexibility to ensure that we adapt to the needs of our customers and manage the changing demands of our business across key trading periods.

To be central to the core processing of the T&R Team receiving and triaging new business leads, supporting salespeople as required, carrying out key support functions as needed., To ensure accurate production of customer quotations, finance proposals and reports as requested by the Telesales & Retention Advisors and Field Sales Teams, to meet sales and quality targets.

To produce customer order documentation in an accurate and timely fashion, liaising with external suppliers, to assist the Telesales & Retention and Field Sales Teams requirements.

To support departmental Sales and Marketing campaigns, ensuring that department offers are loaded to the required portals in a compliant and accurate manor.

To develop knowledge and expertise in relation to products, process and systems to enable maximum effectiveness when supporting the sales process.

To work closely with colleagues across the Telesales & Retention and Field Sales teams to develop a strong understanding of the specific needs of the Customer to ensure we deliver to their requirements.

To take ownership of Customer issues arising, working collaboratively with colleagues across various teams to ensure swift resolution for the Customer

To be proactive in communicating and collaborating with colleagues across ALD to ensure administrative and process tasks are completed accurately and to agreed SLAs

To be proactive in spotting opportunities and driving improvements to simplify our processes, making things easier for our people and our customers.

Experience within a Customer Service or Sales environment desirable.

Effective verbal and written communication skills.

Good numeracy skills and excellent attention to detail.

Effective problem solving skills.

Evidence of excellent time management.

Good working knowledge of Microsoft Office Excel including Word & Excel

An appreciation of working within a regulated environment and the importance of work within legislative guidelines

Don't meet every single requirement? However excited by the prospect of working with us, as you offer most of the skills and experience, we are looking for. Then please go ahead and apply, you could be just what we need!

ALD Automotive

, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

ALD Automotive | LeasePlan will rebrand to Ayvens across all 44 countries by 2025

What we can offer

days holiday, in addition to bank holidays